Upscale Back Server — Luxury Hotel Guest Experience

Crosby Hotel Llc; New York (NY); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Free meals on shift

Uniform dry cleaning

Transit benefits

Training reimbursement

Job summary

Firmdale Hotels is inviting you to join the Warren Street Hotel in New York as a Back Server in a luxury setting, delivering exceptional service and ensuring guest satisfaction.

The role requires experience in upscale dining, excellent English, and flexibility to work AM/PM shifts, including weekends and holidays. You will report to the Food & Beverage Manager and contribute to a high-standard service culture.

Qualifications

• Experience as a Busser or Expeditor in an upscale restaurant function.
• Excellent level of written and spoken English.
• Must be open to working AM/PM shifts, weekdays, weekends and holidays.
• Have a full understanding of New York City Health Department standards and regulations.
• Be able to take personal responsibility for punctuality.

Responsibilities

• Maintain high standard of personal hygiene and appearance at all times.
• Ensure high level of communication between the restaurant and kitchen.
• Have a strong knowledge of the food and beverages offered.
• Deliver food and drinks to guests in an efficient and professional manner.
• Able to make coffees and teas according to company standards.
• Have a keen sense of attention to detail making sure tables are served and bussed properly.
• Ensures all allergy procedures are followed at all times.
• Promote other Firmdale Hotels and restaurants.

Skills

English proficiency

Organization

Job description

Firmdale Hotels is inviting you to join the Warren Street Hotel in New York as a Back Server in a luxury setting, delivering exceptional service and ensuring guest satisfaction.

The role requires experience in upscale dining, excellent English, and flexibility to work AM/PM shifts, including weekends and holidays. You will report to the Food & Beverage Manager and contribute to a high-standard service culture.