Upscale Hotel Server | Growth & Perks

HEI Hotels & Resorts; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation, sick and holiday programs

Pet insurance

401(k) with matching funds and hotel-­

Hotel room discounts

Job summary

HEI Hotels & Resorts is seeking a courteous server to provide guests with exceptional dining experiences at our Houston property. You will greet guests, explain menu items and specials, and ensure accurate order taking and timely delivery.

Role requires teamwork, a professional appearance, and knowledge of POS procedures. Comfort with lifting and wine/alcohol service is expected where permitted.

Qualifications

• Professional appearance and courteous demeanor.
• Willing to pitch-in and be a team player.
• Basic knowledge of food/beverage service and guest relations.
• Knowledge of table settings, service ware and menu items.
• Ability to promote menu items and specials.
• Ability to lift up to 30 lbs and carry trays through crowded spaces.
• Ability to operate POS procedures and handle payments.
• Excellent verbal and written communication.

Responsibilities

• Check station before, during and after shift to ensure setup and cleanliness.
• Greet guests warmly and explain specials and promotions.
• Record and repeat orders to guests for accuracy.
• Enter orders into POS and relay details to kitchen.
• Collect, verify, and deliver orders with condiments.
• Adhere to all laws regarding alcohol service.
• Replenish beverages and check guest satisfaction.
• Present checks promptly and process payments.
• Maintain attendance and be available regularly.
• Perform other duties as assigned.

Skills

Professional appearance

Team player

Guest relations

Menu knowledge

Service etiquette

Order accuracy

POS operation

Attention to detail

Tools

POS system

Job description

HEI Hotels & Resorts is seeking a courteous server to provide guests with exceptional dining experiences at our Houston property. You will greet guests, explain menu items and specials, and ensure accurate order taking and timely delivery.

Role requires teamwork, a professional appearance, and knowledge of POS procedures. Comfort with lifting and wine/alcohol service is expected where permitted.