Upscale Fine-Dining Server | Guest-Centric Service

Morongo Casino Resort & Spa; Cabazon (CA); Sur place; USD 43 000 - 56 000; Plein temps

Résumé du poste

Morongo Casino Resort & Spa in Cabazon, CA, is seeking a Server – Mozen to greet guests, take and deliver food and beverage orders, and ensure a seamless dining experience.

Upholding AAA Four Diamond standards, you will support a clean, efficient, guest-focused environment while providing courteous service. Experience in fine dining or upscale settings is preferred, with a CA food handler certification upon hire.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Ability to deliver exceptional guest service in a fast-paced, high-volume environment.
• Ability to work as part of a team with a proactive and guest-focused attitude.
• High attention to detail and time management.
• Minimum of 2–3 years of serving experience in a fine dining or upscale restaurant environment.
• Food Handler Certification required or must be obtained upon hire.

Responsabilités

• Greets guests promptly, introduces self, and provides menu guidance including beverage and appetizer recommendations.
• Maintains knowledge of menu offerings, ingredients, preparation methods, and presentation standards.
• Takes accurate food and beverage orders, inputs them into the POS system, and ensures timely delivery.
• Delivers food and beverages with proper serving techniques, ensuring quality and presentation.
• Conducts table check-backs to ensure guest satisfaction and addresses questions or requests promptly.
• Processes payments, applies discounts or comps, and returns accurate change.
• Coordinates with kitchen and support staff to ensure timely preparation and delivery.
• Busses, cleans, and resets tables to maintain a clean dining area.
• Prepares and restocks service items (condiments, utensils, napkins, beverages).
• Signs in/out at shift start/end and completes shift documentation.
• Participates in pre-shift meetings and completes side work and cleaning duties.
• Adheres to cash handling, safety, health, and sanitation procedures.

Connaissances

Verbal communication

Guest service

Teamwork

Time management

Formation

High school diploma

Hospitality coursework

Outils

POS systems

Description du poste

Morongo Casino Resort & Spa in Cabazon, CA, is seeking a Server – Mozen to greet guests, take and deliver food and beverage orders, and ensure a seamless dining experience.

Upholding AAA Four Diamond standards, you will support a clean, efficient, guest-focused environment while providing courteous service. Experience in fine dining or upscale settings is preferred, with a CA food handler certification upon hire.