Upscale Dining Server — Guest Experience Maestro

Benihana - Plano; Plano (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Job summary

The ONE GROUP in Plano is seeking a friendly Server to deliver exceptional service in a fast-paced, upscale dining setting. You will guide guests through the Vibe Dining experience, communicate menu details, and ensure accurate orders.

This role requires availability nights, weekends, and holidays. Previous serving experience preferred, strong knowledge of food and beverage, and a guest-first attitude. Compensation follows minimum wage with potential for tips.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Job description

The ONE GROUP in Plano is seeking a friendly Server to deliver exceptional service in a fast-paced, upscale dining setting. You will guide guests through the Vibe Dining experience, communicate menu details, and ensure accurate orders.

This role requires availability nights, weekends, and holidays. Previous serving experience preferred, strong knowledge of food and beverage, and a guest-first attitude. Compensation follows minimum wage with potential for tips.