Upscale Dining Server — Fine Service & Guest Experience

Sonesta Hotels; New York (NY); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

HSA with Company Match

401(k) Plan

Paid Vacation

Paid Parental Leave

Life Insurance

Disability Insurance

Hospital Indemnity

Educational Assistance

Hotel Discounts

Employee Discounts

Descripción de la vacante

Sonesta Hotels in New York is hiring for an enthusiastic restaurant server to deliver exceptional food and beverage service across restaurant, lounge, in-room dining, and banquets. You will take orders, serve guests, handle payments, and support setup and breakdown to ensure smooth daily operations.

The role requires 2+ years of fine dining or upscale service experience, strong communication, and the ability to lift 25 lbs. Flexible hours include weekends and holidays.

Formación

• Minimum 21 years of age (to serve alcohol).
• 2 years’ experience in fine dining or upscale service environment.
• Strong communication and guest service skills.
• Ability to lift 25 lbs. and stand for extended periods.
• Proficient in basic math and POS systems.
• Team-oriented, with attention to detail and a strong work ethic.

Responsabilidades

• Greet and serve guests promptly and courteously.
• Take food and beverage orders, upsell menu items, and input orders into POS system.
• Deliver orders accurately to tables or guest rooms.
• Maintain knowledge of menus, beverages, allergens, wine pairings, and specials.
• Ensure tables are properly set, maintained, and cleared between courses and after service.
• Assist in restaurant setup, side work, and closing duties.
• Support bussing, food running, and in-room dining as needed.
• Adhere to state liquor laws and hotel service standards.
• Handle guest inquiries and complaints professionally.
• Maintain cleanliness and organization of service areas, trays, and equipment.

Conocimientos

Customer service

POS familiarity

Communication

Teamwork

Herramientas

POS systems

Descripción del empleo

Sonesta Hotels in New York is hiring for an enthusiastic restaurant server to deliver exceptional food and beverage service across restaurant, lounge, in-room dining, and banquets. You will take orders, serve guests, handle payments, and support setup and breakdown to ensure smooth daily operations.

The role requires 2+ years of fine dining or upscale service experience, strong communication, and the ability to lift 25 lbs. Flexible hours include weekends and holidays.