Upscale Concierge & Guest Experience Specialist

Strattonamenities; Flower Mound (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Stratton Amenities is seeking passionate and professional individuals for concierge positions in Flower Mound, Texas. Applicants should be friendly, energetic, and committed to providing exceptional hospitality. Full-time and part-time roles available, with a focus on guest relations and ensuring a positive experience for residents.

The ideal candidate will possess strong communication and problem-solving skills, as well as at least two years of hospitality experience. We offer competitive pay in a fun work environment with rewards based on performance.

Qualifications

• At least two years of hospitality experience required.
• Must maintain a neat and professionally well-groomed appearance.
• Experience in hospitality, upscale customer service, or retail necessary.

Responsibilities

• Greet and direct residents and visitors.
• Exceed residents' and guests' expectations with anticipatory service.
• Monitor lobby and surveillance cameras for safety and security.

Skills

Excellent verbal and written communication skills

Excellent problem-solving skills

Interpersonal skills and exceptional guest service abilities

Organized, proactive, and self-motivated

Ability to listen and react quickly

Job description

Stratton Amenities is seeking passionate and professional individuals for concierge positions in Flower Mound, Texas. Applicants should be friendly, energetic, and committed to providing exceptional hospitality. Full-time and part-time roles available, with a focus on guest relations and ensuring a positive experience for residents.

The ideal candidate will possess strong communication and problem-solving skills, as well as at least two years of hospitality experience. We offer competitive pay in a fun work environment with rewards based on performance.