Upscale Casino Beverage Server - 4-Star Service

Morongo Casino Resort & Spa; California; Hybrid; USD 42,000 - 62,000; Full time

Job summary

Morongo Casino Resort & Spa is seeking a Cocktail Server – Beverage to deliver prompt, courteous beverage service on the casino floor or designated areas. You will ensure accurate orders, maintain station cleanliness, and process cash/credit transactions while upholding ABC regulations and RBS training standards.

This role requires strong communication, experience in high-volume hospitality settings, and the ability to work flexible shifts in a 24/7 casino environment.

Qualifications

• High school diploma or equivalent preferred.
• Additional coursework in hospitality or customer service is a plus.
• Minimum of 1–2 years of experience in food and beverage service, preferably in a high-volume or upscale environment.
• Strong knowledge of beverage offerings and responsible alcohol service standards.
• Proven ability to deliver prompt, courteous, and professional service in fast-paced settings.
• Experience handling cash and operating POS systems.
• Excellent interpersonal and communication skills with a focus on guest satisfaction.
• Prior experience in a casino, resort, or hospitality venue is preferred.
• Must meet all regulatory requirements for alcohol service.

Responsibilities

• Serves alcoholic and non-alcoholic beverages to guests in a timely and accurate manner.
• Provides 4-Star/4-Diamond guest service by engaging with guests in a friendly, helpful, and professional manner.
• Busses and clears tables of used glassware and debris in assigned sections.
• Maintains cleanliness and stock levels of assigned cocktail service stations.
• Processes cash and credit transactions through the approved point-of-sale system.
• Works special events and high-volume service areas as assigned.
• Communicates effectively with bartenders and Beverage leadership to ensure service flow.
• Verifies guest identification to ensure compliance with alcohol service laws and adheres to all ABC regulations, RBS training standards, and internal policies.
• Performs other job-related duties as assigned.

Skills

Strong verbal communication

Guest-focused service

Beverage service knowledge

Multitasking ability

Professional demeanor

Fast-paced environment

Education

High school diploma or equivalent

Hospitality/customer service coursework

Tools

POS system

Cash handling

Job description

Morongo Casino Resort & Spa is seeking a Cocktail Server – Beverage to deliver prompt, courteous beverage service on the casino floor or designated areas. You will ensure accurate orders, maintain station cleanliness, and process cash/credit transactions while upholding ABC regulations and RBS training standards.

This role requires strong communication, experience in high-volume hospitality settings, and the ability to work flexible shifts in a 24/7 casino environment.