UPS Store Associate at The UPS Store Boca Raton, FL

Downtown Boulder Partnership; Boca Raton (FL); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Flexible Schedule

Flexible Work Hours

Formal On‑the‑Job Training Program

Job summary

The UPS Store in Boca Raton, FL is seeking a part‑time Sales & Customer Service Associate to deliver outstanding service while handling shipping, printing, and POS tasks. The role offers about 25–30 hours per week with an hourly wage of $15–$16 DOE, and requires the ability to lift up to 50 pounds.

Responsibilities include assisting customers, processing shipments, operating copy/print/lamination equipment, and providing accurate product information.

Qualifications

• Must pass background check
• High school diploma or GED required
• Retail/customer service experience
• Strong computer skills including Microsoft Office and Adobe Suite
• Strong verbal and written communication skills
• Non‑smoking environment
• Very flexible, part‑time schedule that may span Monday through Saturday during seasonal peak periods
• Must limit cell phone use to breaks and lunch time

Responsibilities

• Delivers outstanding customer service to walk‑in customers and telephone inquiries
• May open and/or close the store and perform end‑of‑day accounting
• Operates POS equipment
• Assists with faxing, copying, laminating, binding, and other center functions
• Assists customers with packaging and shipping, selling appropriate materials
• Provides completed shipping documentation
• Takes ownership of customer problems and offers viable solutions
• Must be able to lift 50 pounds
• Must arrive by 8:15am (Mon-Fri) and 9:45am (Sat) if opening
• Must be able to stay until 7:15pm (Mon-Fri) and 3:30pm (Sat) if closing
• Must be able to stand for a full 8 hour shift

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

UPS Store Associate job at The UPS Store. Boca Raton, FL.

Job Description

This is a part time position offering approximately 25-30 hours per week. Hourly wage $15-$16 DOE

The Sales & Customer Service Associate delivers world‑class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, printers, fax machines, binding equipment, laminating machines, and point‑of‑sale devices. The Associates expertly advise our valued customers by supplying accurate information on our array of products, services, and best‑value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Printing and graphic design experience is a huge plus, but not a requirement.

Sales & Customer Service Associate Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• May open and/or close the store and perform end‑of‑day accounting, etc. if scheduled to.
• Expertly operates POS equipment
• Helps with other Center functions as needed, such as faxing, copying, laminating, and binding
• Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently
• Provides completed documentation for shipping
• Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
• Must be able to lift 50 pounds
• Must be able to arrive to work by 8:15am Monday Through Friday and 9:45am on Saturday If scheduled to open
• Must be able to work as late as 7:15pm Monday Through Friday and 3:30 pm on Saturday If scheduled to close
• Must be able to stand for a full 8 hour shift

Sales & Customer Service Associate Qualifications

• Pass background check
• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suite
• Strong verbal and written communication skills, including spelling and math
• Non‑smoking environment
• Willing and able to work a very flexible, part‑time schedule that may span Monday through Saturday during seasonal peak periods
• Must be able to limit cell phone use to breaks and lunch time

Sales & Customer Service Associate Benefits

• Flexible Schedule
• Flexible Work Hours
• Formal On‑the‑Job Training Program