Part-Time Center Associate - Aston, PA

The UPS Store 7171; Aston Township (PA); On-site; USD 16,531 - 27,552; Part time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A retail service company is looking for a Part-Time Center Associate in Aston, PA. This role involves delivering exceptional customer service and managing various equipment. Candidates should possess a high school diploma or GED, along with retail/customer service experience and strong computer skills. Benefits include paid vacation and health coverage. Flexibility to work 25 to 30 hours per week is required.

Qualifications

• Retail/customer service experience required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Prompt, reliable, and responsible.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Takes ownership of the customer’s shipping needs and offers viable solutions.
• Maintains a clean and safe working environment.

Skills

Retail/customer service experience

Good communication and people skills

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone skills

Strong verbal and written communication skills

Education

High school diploma or GED

Job description

Join to apply for the Part-Time Center Associate - Aston, PA role at The UPS Store 7171.

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate advises customers by providing accurate information on products, services, and best-value options and demonstrates confidence by applying best practices related to the industry.

The ideal candidate has prior retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. They must be a fast learner who will learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices active listening with customers, UPS Store team members, and leadership
• Takes ownership of the customer’s shipping needs and offers viable solutions
• Learn all product and service offerings, including alternative solutions and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week

Benefits

• Paid vacation
• Sales commission
• Health coverage

Additional information

• Employment type: Part-time
• Job function: Administrative
• Industry: Staffing and Recruiting
• Seniority level: Entry level