UPS Service Engineer

Sure Power, Inc.; Ridley Park (Delaware County); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Paid time off

Job summary

Sure Power, Inc. seeks a skilled UPS Service Engineer to refurbish, install, maintain, and troubleshoot UPS systems across data centers and facilities in the continental U.S. You will perform preventive maintenance, on-site commissioning, and emergency support as needed.

The role requires reading schematics, wiring 3-phase systems, and working with high‑voltage equipment. A valid driver's license and DOT readiness are essential, with on-call shifts and training participation expected.

Qualifications

• Associates Degree in Electronics or Military Electronics Training with 2+ years' relevant experience.
• 5+ years' relevant experience in this field if no formal degree.
• Strong ability to read schematics and electrical drawings.

Responsibilities

• Inspect and refurbish UPS systems for 25KVA and larger.
• Install, test and troubleshoot UPS equipment.
• Perform on-site commissioning and create field reports.
• Maintain safety and DOT compliance; drive DOT regulated vehicle.
• Provide 24/7 on-call support and customer training.

Skills

Troubleshooting

Electrical theory

Schematics reading

Diagnostic skills

Customer interaction

Education

Associate degree in Electronics

Military Electronics Training

Trade School Training

Tools

Microsoft Excel

Microsoft Outlook

Test equipment

Electrical drawings software

Job description

Summary

The UPS Service Engineer for Uninterrupted Power Source (UPS) systems is responsible for refurbishing, installation, preventive maintenance, routine repair and trouble‑shooting of UPS systems and equipment for electronic, mechanical and electrical requirements. This position provides emergency services as required. Services are provided throughout the continental U.S.

Essential Duties and Responsibilities

• Uses thorough knowledge of the construction, installation, operation, and troubleshooting of sophisticated circuitry and controls associated with UPS projects.
• Applies an intensive and diversified knowledge of complete UPS start-up, testing and operations.
• Builds battery systems and preps equipment for shipment to customer's site.
• Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing.
• Responsible for commissioning, maintaining and providing emergency support at customers' sites.
• Provide battery and equipment replacement when necessary.
• Perform Quality Control and Site Inspections.
• Drives a DOT regulated commercial vehicle, loads and unloads trucks and hauls and hoists materials
• Organizing warehouse and logging equipment inventory.
• When not in field perform equipment testing, rebuild older systems. Seek appropriate training.
• Discuss with technical support, problems related to maintenance or operation of equipment.
• Participates in the development of Methods of Procedures (MOPs)
• Consults with supervisor concerning unusual problems and developments.
• Read electrical schematics and single-line diagrams
• Install and maintain 3-phase/480v and 208v systems
• Uses electrical/electronic test equipment and electricity fundamentals daily
• Analyzes test data and recognize deviation from acceptable values.
• Work with critical power infrastructure for data center environments.
• Interpret electrical one-line diagrams and schematics to component level
• Apply working knowledge of electronic theory and UPS systems
• Evaluate the operating conditions of UPS equipment
• Ability to interact with all levels of internal employees and customers
• Completes comprehensive Field Service Reports within a timely manner
• Applies knowledge of equipment manufacturer's specifications
• Provide necessary pro‑active recommendations to clients
• Must participate and successfully complete all training as required by the company.
• Performs other duties as assigned.

Requirements

• Education/Experience: Associates Degree in Electronics, Military Electronics Training equivalent, Trade School Training equivalent with 2+ years' relevant experience in this field or 5+ years' relevant experience in this field.
• Skills: Working knowledge of 12VDC, 120VAC, 208VAC, & 480VAC and 3 phase. Experience with UPS systems, 25KVA and larger systems preferred. Strong analytical and technical skill, diagnostic capabilities, and the ability to learn new technologies and systems. Ability to read schematics drawings and company technical publications. Ability to read electrical drawings and knowledge of troubleshooting, test and repair techniques. Strong mechanical aptitude. UPS OEM factory training or experience in Vertiv/Liebert, APC/MGE/Schneider, or Eaton/Powerware, a plus. Excellent verbal, written communication skills, and customer relation skills. Ability to work independently and resourcefully with good initiative and a positive attitude. Ability to follow directions with attention to detail. Valid current driver's license and good driving record required. Ability to obtain a Department of Transportation (DOT) Medical Certificate & pass a drug and alcohol screen and comply with DOT regulations. Must be willing to work varied shifts to support our 7/24/365 - day operation including nights, weekends, and holidays; and serve on a rotating on call team to respond to emergency calls. Proficient with software such as Microsoft Outlook, Excel, Word and other applicable applications as required.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Pay

$100,000 to $150,000 annually