UPS Service Engineer

Sure Power; Ridley Park (Delaware County); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

Sure Power is seeking a UPS Service Engineer to refurbish, install, and maintain UPS systems for data centers and critical power infrastructure across the continental United States. You will perform commissioning, testing, and on-site troubleshooting, and provide emergency services as needed.

The role requires knowledge of high- and low-voltage systems, schematics literacy, and strong problem-solving skills.

Qualifications

• Associate degree in Electronics or equivalent with 2+ years’ UPS experience or 5+ years in UPS field.
• Knowledge of 12VDC, 120VAC, 208VAC, 480VAC and 3-phase systems.
• Ability to read schematics and electrical drawings.
• Troubleshooting, testing, and repair techniques for UPS equipment.
• Strong communication and customer relations skills; able to work independently.
• Valid driver's license; ability to obtain DOT medical certificate and pass drug/alcohol screen.
• Willing to work varied shifts and be on rotating on-call team.

Responsibilities

• Inspect, refurbish, install, and maintain UPS systems and equipment.
• Provide emergency on-site support as required.
• Perform commissioning, testing, and procedures; document results.
• Build battery systems and prepare equipment for shipment.
• Drive DOT-regulated vehicle and logistically support field operations.
• Produce Field Service Reports promptly and accurately.
• Mentor and participate in training programs as required.

Skills

UPS systems

Electrical voltages

Troubleshooting

Mechanical aptitude

Reading schematics

Customer service

MS Office

On-call readiness

Education

Associate degree in Electronics

Military Electronics Training

Trade school training

Tools

MS Office

Job description

Summary

The UPS Service Engineer for Uninterrupted Power Source (UPS) systems is responsible for refurbishing, installation, preventive maintenance, routine repair and trouble-shooting of UPS systems and equipment for electronic, mechanical and electrical requirements. This position provides emergency services as required. Services are provided throughout the continental U.S.

Essential Duties and Responsibilities

Uses thorough knowledge of the construction, installation, operation, and troubleshooting of sophisticated circuitry and controls associated with UPS projects.

Applies an intensive and diversified knowledge of complete UPS start-up, testing and operations.

Builds battery systems and preps equipment for shipment to customer’s site.

Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing.

Responsible for commissioning, maintaining and providing emergency support at customers’ sites.

Provide battery and equipment replacement when necessary.

Perform Quality Control and Site Inspections.

Drives a DOT regulated commercial vehicle, loads and unloads trucks and hauls and hoists materials

Organizing warehouse and logging equipment inventory.

When not in field perform equipment testing, rebuild older systems. Seek appropriate training.

Discuss with technical support, problems related to maintenance or operation of equipment.

Participates in the development of Methods of Procedures (MOPs)

Consults with supervisor concerning unusual problems and developments.

Read electrical schematics and single-line diagrams

Install and maintain 3-phase/480v and 208v systems

Uses electrical/electronic test equipment and electricity fundamentals daily

Analyzes test data and recognize deviation from acceptable values.

Work with critical power infrastructure for data center environments.

Interpret electrical one-line diagrams and schematics to component level

Apply working knowledge of electronic theory and UPS systems

Evaluate the operating conditions of UPS equipment

Ability to interact with all levels of internal employees and customers

Completes comprehensive Field Service Reports within a timely manner

Applies knowledge of equipment manufacturer’s specifications

Provide necessary pro-active recommendations to clients

Must participate and successfully complete all training as required by the company.

Performs other duties as assigned.

Education/Experience

Associates Degree in Electronics, Military Electronics Training equivalent, Trade School Training equivalent with 2+ years’ relevant experience in this field or 5+ years’ relevant experience in this field.

Skills

Working knowledge of 12VDC, 120VAC, 208VAC, & 480VAC and 3 phase. Experience with UPS systems, 25KVA and larger systems preferred. Strong analytical and technical skill, diagnostic capabilities, and the ability to learn new technologies and systems. Ability to read schematics drawings and company technical publications. Ability to read electrical drawings and knowledge of troubleshooting, test and repair techniques. Strong mechanical aptitude. UPS OEM factory training or experience in Vertiv/Liebert, APC/MGE/Schneider, or Eaton/Powerware, a plus. Excellent verbal, written communication skills, and customer relation skills. Ability to work independently and resourcefully with good initiative and a positive attitude. Ability to follow directions with attention to detail. Valid current driver's license and good driving record required. Ability to obtain a Department of Transportation (DOT) Medical Certificate & pass a drug and alcohol screen and comply with DOT regulations. Must be willing to work varied shifts to support our 7/24/365 - day operation including nights, weekends, and holidays; and serve on a rotating on call team to respond to emergency calls. Proficient with software such as Microsoft Outlook, Excel, Word and other applicable applications as required.

Pay: $100,000 to $150,000 annually

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance