UPS Field Service Technician — Critical Power & On‑Call

White-Recruitment; Charlestown (RI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

40-hour weekly pay

Medical insurance

Family medical coverage

401(k) plan

Company vehicle

Technical training

Job summary

White-Recruitment is seeking a hands-on UPS Engineer to service critical power equipment across New England. The role requires field service experience, strong electrical and battery system knowledge, and the ability to travel.

You will diagnose faults, perform preventative maintenance, and support installations with a focus on customer service and reliability. Location includes Rhode Island, Massachusetts, or Connecticut, with on-call rotational duties.

Qualifications

• Hands-on UPS field service experience required.
• Strong electrical and battery systems knowledge.
• Experience with Toshiba, Mitsubishi, Vertiv or similar UPS equipment desirable.
• Factory training is advantageous.
• Strong fault-finding and customer-facing skills.

Responsibilities

• Service, maintain, troubleshoot and repair commercial and industrial UPS systems.
• Perform preventative maintenance, equipment inspections and initial start-ups.
• Diagnose critical power faults using multimeters, oscilloscopes, power analyzers and amp clamps.
• Complete battery impedance and load testing on battery storage systems.
• Respond to emergency callouts while minimising customer downtime.
• Support equipment installations and larger project work.
• Explain equipment operation, faults and corrective actions to customers.
• Complete service reports, timecards and expense documentation accurately.
• Maintain company-issued tools, technical documentation and vehicle.
• Identify additional service or equipment opportunities where appropriate.

Skills

UPS field service

Electrical knowledge

Battery systems

Customer-facing

Fault finding

Travel flexibility

Tools

Multimeters

Oscilloscopes

Power analyzers

Amp clamps

Job description

White-Recruitment is seeking a hands-on UPS Engineer to service critical power equipment across New England. The role requires field service experience, strong electrical and battery system knowledge, and the ability to travel.

You will diagnose faults, perform preventative maintenance, and support installations with a focus on customer service and reliability. Location includes Rhode Island, Massachusetts, or Connecticut, with on-call rotational duties.