Unlimited-Earning Auto Service Advisor

Checkered Flag Auto Group; Virginia Beach (VA); On-site; USD 50,000 - 194,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) Match

Paid Time Off

Volunteer day off

Employee discounts

Job summary

Checkered Flag Auto Group in Virginia Beach is seeking an experienced Service Advisor to join our winning team. You will greet customers, discuss maintenance and repair options, and explain costs and timing to deliver quality service.

The role requires automotive service writing experience, strong communication, and the ability to work with dealer software. We offer top-tier facilities, comprehensive benefits, and opportunities for growth in a family of dealerships.

Qualifications

• 2 years of automotive service writing experience
• Ability to establish and maintain customer relationships online and in person
• Comfortable working with various dealer software systems
• Must be self-motivated
• High school diploma or equivalent
• Must be organized, able to multitask and follow-up with customers
• Excellent verbal and written communication skills
• Ability to read and interpret documents such as safety rules, operations instructions, and procedure manuals
• Must have a valid driver's license with 3 or fewer moving violations in the last 3 years

Responsibilities

• Meet and greet service customers promptly
• Communicate with customers on options, cost, and timing to complete the delivery of maintenance and repairs
• Professionally address and resolve customer complaints or concerns
• Inspect vehicles prior to each customer's delivery to ensure vehicles services and/or repairs are performed correctly
• Communicate the results with the customer explaining all completed work and charges

Skills

Customer relations

Communication skills

Multitasking

Self-motivated

Education

High School diploma or equivalent

Tools

Dealer software systems

Job description

Checkered Flag Auto Group in Virginia Beach is seeking an experienced Service Advisor to join our winning team. You will greet customers, discuss maintenance and repair options, and explain costs and timing to deliver quality service.

The role requires automotive service writing experience, strong communication, and the ability to work with dealer software. We offer top-tier facilities, comprehensive benefits, and opportunities for growth in a family of dealerships.