UNIX & DB Application Support Specialist

Sonsoft Inc; Salt Lake City (UT); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Sonsoft , Inc. is a USA based company specializing in Software Development, Software Consultancy and IT Enabled Services.

We are seeking an Application Support professional with Unix and database knowledge, plus exposure to programming languages such as Java, C++ or scripting, to manage incidents and communicate with users and stakeholders. The candidate will identify recurring failures, perform debugging or deep dives, assess impact, and drive resolutions with L3 while following the established

Qualifikationen

• Bachelor's degree or foreign equivalent required; progressive experience may substitute for education.
• At least 4 years of experience in Information Technology.

Aufgaben

• Handle incidents and communicate with users and stakeholders.
• Identify recurring failures and perform debugging or deep dives.
• Assess impact and manage escalation for incidents.
• Escalate bugs to L3 with lines of code for fixes.
• Identify migration issues and coordinate fixes.
• Drive resolutions with L3 to minimize failures.
• Adhere to L3 escalation process.

Kenntnisse

Unix

Databases

Programming languages

Communication skills

Problem solving

Ausbildung

Bachelor's degree

Jobbeschreibung

Sonsoft , Inc. is a USA based company specializing in Software Development, Software Consultancy and IT Enabled Services.

We are seeking an Application Support professional with Unix and database knowledge, plus exposure to programming languages such as Java, C++ or scripting, to manage incidents and communicate with users and stakeholders. The candidate will identify recurring failures, perform debugging or deep dives, assess impact, and drive resolutions with L3 while following the established