University Program Associate - Journey

The University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

The University of North Carolina at Chapel Hill invites applications for the University Program Associate (Journey) within the Carolina Center for Public Service. This full-time, 40-hour-per-week position supports public service and community engagement across campus, coordinating with faculty, staff, and students to connect community needs with academic opportunities.

The role emphasizes program design, data reporting, and administrative tasks such as hiring and expense tracking, with a

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Experience with community engagement and service-learning practices.
• Strong written and oral communication skills.
• Ability to manage multiple projects.
• Experience with databases and reporting tools.

Responsibilities

• Provide programmatic support for public service and community engagement.
• Guide faculty and students in service-learning.
• Coordinate communications among stakeholders.
• Track program outcomes and support decision-making.
• Coordinate student hiring, HR processes and monitor program expenses.
• Ensure alignment with community partner priorities.

Skills

Written communication

Oral communication

Project management

Community engagement

Administrative support

Education

Bachelor's degree

Tools

Databases

Reporting tools

Job description

Posting Open Date: 09/08/2026

Application Deadline: 09/15/2026

Position Title: University Program Associate - Journey

Full-time Permanent

Hours per week: 40

Work Schedule: Monday – Friday; Between the hours of 8:30 a.m. and 6 p.m. (flex within that timeframe)

Work Location: CHAPEL HILL, NC

Position Location: North Carolina, US

Hiring Range: $45,394 to $55,481

Notice to Applicants: This position is not eligible for H-1B sponsorship.

About the University

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose Of Organizational Unit

The Carolina Center for Public Service ( CCPS ) engages and supports the faculty, students and staff of the University of North Carolina at Chapel Hill in meeting the needs of North Carolina and beyond. CCPS strengthens the university's public service commitment by promoting scholarship and service that are responsive to the concerns of the state and contribute to the common good.

Position Summary

The Public Service Program Associate provides direct programmatic support and guidance for public service and community engagement at UNC -Chapel Hill. As part of the Carolina Center for Public Service ( CCPS ) team, the associate works independently with community organizations, faculty, staff, and students to facilitate meaningful, mutually beneficial service-learning and other service and community engagement experiences. This individual ensures that programming aligns with community partner priorities and academic needs and provides guidance in making referrals and connections.

The associate provides guidance and information to faculty teaching service-learning courses and to students involved with service-learning and other community experiences, while also supporting CCPS in advancing strategic goals and program outcomes. Acting as a connector across academic, administrative, and community settings, the associate independently ensures effective communication, problem-solving, and coordination for all stakeholders.

The role includes interpreting policies and providing logistical and planning support for programming and events. The associate uses a variety of technology and systems to evaluate, support, and monitor service-learning and engagement, track program outcomes, and provide information that supports decision‑making, evaluation, and continuous improvement efforts. The program associate also supports personnel and financial administration, coordinating student hiring and HR processes and tracking and monitoring and analyzing program expenses in relation to available funds.

Through a combination of relationship management, systems expertise, data oversight, organization, and fiscal support, the Public Service Program Associate builds and sustains high-quality community engagement initiatives that support Carolina’s engaged teaching, research, and service.

Requires a valid North Carolina driver's license and the ability to meet University requirements to operate University‑owned vehicles, including a 12‑passenger van, for transportation of students and program‑related travel.

Minimum Education And Experience Requirements

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

• Demonstrated skills in written and oral communication for internal and external audiences.
• Ability to manage multiple projects.
• Experience with community engagement and service‑learning practices.
• Experience providing administrative support for programs.
• Experience with databases and other reporting tools.

Special Physical/Mental Requirements

• Must be able to travel locally to community partner sites and University locations.
• Ability to lift, carry, and transport materials and supplies weighing up to 15 pounds with or without reasonable accommodation.
• Frequent use of a computer and standard office equipment is required with or without accommodation.
• Occasional evening and weekend work may be necessary.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position/Schedule Requirements: Evening work occasionally, Overtime occasionally, Valid NC Driver’s License, Weekend work occasionally.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.