University Mail Center - Window Clerk

High Point University; United States; On-site; USD 11,000 - 16,000; Full time

Job summary

High Point University seeks a University Mail Center Window Clerk to gain experience in teamwork and customer service while handling student letters and packages.

The position involves up to 20 hours per week in the Slane Mail Center. Starting pay is $10.00 per hour. Ideal candidates possess strong communication skills and a service-oriented mindset, with a GPA requirement of at least 3.0.

Qualifications

• Applicants should be dedicated to providing extraordinary customer service and have experience in a fast-paced & service-oriented environment.

Responsibilities

• Retrieve and scan student packages, using electronic tracking system.
• Sort and organize packages according to shelf location.
• Assess customer needs and explain various shipping options.
• Provide friendly and efficient customer service.
• Maintain neat appearance of the Slane Mail Center window area.
• Other duties as assigned.

Skills

Strong communication

Customer service oriented

Work well under pressure

Education

GPA 3.0 minimum

Job description

Job Title: Window Clerk Department: University Mail Center Supervisor: Christopher Coleman Starting Rate of Pay: $10.00 Length of Time: Eligible for rehire on a semester basis.

Department Description The University Mail Center is a comprehensive postal service facility where students, receive and send letters / packages.

Job Description

As a University Mail Center Window Clerk, you will gain experience in teamwork and collaboration, while developing valuable customer service, problem solving, analytical and communication skills.

Job Location/ Hours Required

The candidate will perform most/all job duties in Slane Mail Center. Hours may vary depending on the job requirements; however, the total number of hours a student employee may work per week is 20 hours. This position requires up to 10-15 hours per week.

Responsibilities

• Retrieve and scan student packages, using electronic tracking system.
• Sort and organize packages according to shelf location.
• Assess customer needs and explain various shipping options.
• Provide friendly and efficient customer service.
• Maintain neat appearance of the Slane Mail Center window area.
• Other duties as assigned.

Required Qualifications

Applicants should be dedicated to providing extraordinary customer service and have experience in a fast-paced & service-oriented environment.

Desired Skills

• Must have a minimum 3.0 overall GPA
• Strong communication skills
• Customer service oriented
• Work well under pressure

At High Point University the faculty and staff are devoted to ensuring every student receives an extraordinary education in an inspiring environment with caring people. High Point University is a God, family and country school. High Point University prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, age, disability, genetic information or veteran status and other legally protected statuses.