FWS HPC Mailroom Assistant

Pacific University; Hillsboro (OR); On-site; USD 21,000 - 26,000; Part time

Job summary

Pacific University in Hillsboro is hiring a part-time HPC Mailroom Assistant for the Hillsboro Campus. The Mailroom Student Employee supports daily operations by handling mail and packages for students, faculty, staff, and departments, with emphasis on accuracy, reliability, and friendly service.

The role involves receiving, sorting, processing, and delivering mail, using the campus tracking system, and assisting during peak periods such as move-in and orientation.

Qualifications

• Must be currently enrolled as a student.
• Able to lift, carry, and move packages up to 50 pounds.
• Ability to work assigned shifts reliably and arrive on time.
• Strong attention to detail and organizational skills.
• Basic computer skills and ability to learn mailroom systems.

Responsibilities

• Receive, sort, and organize incoming mail and packages.
• Process packages using the tracking system and prepare them for pickup.
• Assist students, faculty, staff, and campus departments with mail inquiries in a professional manner.
• Deliver mail to campus departments and prepare outgoing shipments.
• Maintain accurate package records and keep the mailroom organized.

Skills

Enrolled student

Punctual

Attention to detail

Professional communication

Independent worker

Lifting up to 50 lbs

Learn mailroom software

Job description

Overview

Position Type

Part Time

Category

Student

HPC Mailroom Assistant

This position is only open to current OPT Pacific University Students

Mailroom Student Employee – Hillsboro Campus HPC2

Position Summary

The Mailroom Student Employee supports the daily operations of the Hillsboro Campus Mailroom by providing reliable, accurate, and customer-focused mail and package services to students, faculty, staff, and university departments. This position assists with receiving, sorting, processing, and distributing mail and packages while helping maintain an efficient, organized, and welcoming mailroom environment.

The ideal candidate is dependable, detail-oriented, organized, and able to work both independently and as part of a team in a fast-paced environment.

Essential Duties and Responsibilities

• Receive, sort, and organize incoming mail and packages from USPS, UPS, FedEx, Amazon, and other carriers.
• Process incoming packages using the university's mail tracking system and prepare them for customer pickup.
• Assist students, faculty, staff, and campus departments with mail and package inquiries in a professional and courteous manner.
• Verify identification and follow established procedures when releasing packages.
• Maintain accurate package records and ensure all mail and packages are properly organized and stored.
• Deliver mail and packages to campus departments as assigned.
• Prepare outgoing mail and shipments using approved shipping procedures.
• Operate mailroom equipment, including postage meters, shipping software, barcode scanners, and other related equipment.
• Maintain a clean, organized, and safe work environment.
• Handle confidential and sensitive materials with discretion and in accordance with university policies.
• Provide excellent customer service while representing Mail Services in a positive and professional manner.
• Assist with increased mail and package volume during student move‑in, orientation, and other peak periods.
• Perform other related duties as assigned.

Preferred Qualifications

• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to work independently and prioritize multiple tasks.
• Dependable with excellent attendance and punctuality.
• Comfortable learning new software and technology.
• Ability to lift and carry packages weighing up to 50 pounds.
• Ability to stand, walk, bend, and perform repetitive tasks throughout a work shift.
• Previous customer service, warehouse, or mailroom experience is preferred but not required.

Position Information:

Length of Employment: Academic year position (Fall and Spring semesters), with the opportunity for continued employment based on performance, departmental needs, and student eligibility. Summer employment may be available.

Supervisor: Nick Gray, Mail Services Operations Specialist

Wage Rate: $16.80 per hour

Qualifications

Required Qualifications

• Must be a currently enrolled student.
• Ability to work assigned shifts reliably and arrive on time.
• Strong attention to detail and organizational skills.
• Ability to communicate professionally with students, faculty, staff, and visitors.
• Ability to follow instructions and complete tasks independently.
• Ability to lift, carry, and move packages of various sizes and weights.
• Basic computer skills and ability to learn mailroom systems.

Preferred Qualifications

• Previous customer service, office, shipping, warehouse, or campus employment experience.
• Experience working in a team environment.
• Ability to prioritize tasks during busy periods.
• Strong problem‑solving skills and willingness to assist others.