Universal Teller I - Member Experience Pro

Highmark Credit Union; Colorado; On-site; USD 32,000 - 42,000; Full time

Job summary

Highmark Credit Union in Colorado is seeking a Universal Teller I to greet members, process deposits and withdrawals, and balance cash drawer daily with accuracy and care.

You will listen to member needs, recommend credit union products, and support with transfers, loan payments, and account updates while upholding security and privacy guidelines. This role emphasizes teamwork and professional service in a friendly, inclusive environment.

Qualifications

• High school diploma or GED required.
• Minimum 6 months of cash handling or transaction-related experience.
• Strong analytical, problem-solving, and communication skills.
• Must pass required background check.

Responsibilities

• Greet and engage members warmly, ensuring a professional first impression.
• Process deposits, withdrawals, loan payments, transfers, cashier’s checks, and money orders.
• Accurately balance cash drawer daily with attention to detail and policy compliance.
• Listen to member needs and recommend credit union products and services to improve their financial lives.
• Support members with stop payments, wire transfers, and address changes.
• Demonstrate product knowledge to cross-sell and refer members to specialized staff.
• Maintain confidentiality and safeguard member information, comply with regulations.
• Contribute to a clean, organized, and professional work environment.
• Participate in training and meetings to stay current on policies and procedures.
• Perform additional duties as assigned to support the team and organization

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Education

High School Diploma or GED

Job description

Highmark Credit Union in Colorado is seeking a Universal Teller I to greet members, process deposits and withdrawals, and balance cash drawer daily with accuracy and care.

You will listen to member needs, recommend credit union products, and support with transfers, loan payments, and account updates while upholding security and privacy guidelines. This role emphasizes teamwork and professional service in a friendly, inclusive environment.