Universal Banking Officer

Fishback Financial Corporation; Alabama; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) + ESOP

Wellness program

Tuition reimbursement

Volunteer hours

In-house childcare

Job summary

First Bank & Trust seeks a personable professional to develop and maintain client relationships, manage deposits and loans, and proactively offer solutions in line with our culture of service. You will grow relationships, advise on bank products, and work with teammates to meet community needs.

The role emphasizes strong communication, empathy, collaboration, and a solutions-focused approach to daily banking tasks and risk-aware service delivery.

Qualifications

• Bachelor’s degree plus a minimum of two years of related experience or the equivalent.
• Strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness.
• Genuinely personable, empathetic, collaborative, and solutions-driven.

Responsibilities

• Provide superior service by developing, maintaining and growing profitable client relationships with minimal risk.
• Perform teller duties: deposits, withdrawals, payments and negotiable items; maintain a balanced cash drawer.
• Educate clients on the bank’s products and processes to meet client and community needs.
• Coordinate with the Retail Branch Manager to align daily work with organizational goals.

Skills

Communication

Empathy

Collaboration

Solutions driven

Education

Bachelor's degree + 2 yrs experience

Job description

Job Description

This person shall be responsible for developing and maintaining client relationships and managing client needs, while proactively recognizing opportunities and offering solutions, all while putting people first. In addition, this person will be responsible for growing and managing deposit and loan accounts while referring other solutions to internal business line partners, all with the client’s best interests in mind.

Qualifications

This person should have a bachelor’s degree plus a minimum of two years of related experience or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solutions driven problem solver.

Principal Responsibilities

Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of FBT’s culture and commitment to the communities we serve. Enthusiastically develop, maintain and growing new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in this responsibility. Perform general teller functions; including processing deposits, withdrawals, payments and negotiable items. Maintain a balanced cash drawer each day. Remain risk aware recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/or TCR(s). Anticipate needs and advise clients on solutions that personally benefit them. Be an expert and educate clients in the bank’s suite of products, services, and processes that meet both client and community needs. Proactively seek direction from the Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both inside and outside of the Retail business line to meet client needs. Seek and sustain community involvement. Follow Loan Policy and Guidelines, when originating, underwriting, and closing consumer and business loans. Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines. Act in accordance with FBT policies and procedures as set forth in the employee handbook. Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

Compensation

Grade Hourly Grade 5

First Bank & Trust is an Equal Opportunity, Aff…

Read our complete Equal Employment Opportunity Policy Statement.

Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email [e-mail].

We invest in our people: Our communities have contributed to the success of our business and our families. In turn, this allows us to contribute to the success of our communities. We have remained an independent community institution over the years and employ almost 700 people. Our employees are like family (they’re also part owners). Not only is working for us rewarding, but you’ll also be a part of a positive culture and company that gives back to the community.

Our Benefits

• Comprehensive Healthcare Benefits Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance. Plus, optional access to additional life, disability, and other forms of insurance.
• 401(k) & ESOP Profit Sharing Employees are owners. Receive a match of up to 7% of your contributions to your retirement account.
• Wellness Program The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.
• Education Student loan repayment assistance program. Tuition reimbursement. A robust internal training program that goes beyond onboarding. We want you to continue learning. That's why we offer job shadowing, a mentorship program, and more.
• Volunteer Service Hours Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.
• In-house Childcare & Preschool Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees.

Our Culture

We value our culture and work hard to keep it top of mind at all times. Employees rally around 9 core principles, creating a collaborative and enjoyable work experience for all. During the onboarding process, all new employees attend a culture camp, which is led by the CEO and the Chairman of the Board.

Work for us

Our employees enjoy working together and treat eachother (and customers) like family. Check out our career opportunities, and join a company that cares about its people and community.