Universal Banking Officer

Fishback Financial Corporation; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Comprehensive Healthcare Benefits

401(k) & ESOP Profit Sharing

Tuition reimbursement

Education assistance program

Volunteer service hours

Job summary

First Bank & Trust seeks a client-focused professional to develop and maintain relationships, grow deposits and loans, and offer tailored solutions with a people-first approach.

You will process teller duties, maintain a balanced cash drawer, and refer products to internal partners while staying risk-aware and compliant. Strong communication and collaboration are essential.

Qualifications

• Bachelor’s degree plus a minimum of two years of related experience or the equivalent.
• Strong verbal and written communication; responsive and proactive.

Responsibilities

• Provide superior service and build relationships aligned with community focus.
• Grow and manage deposit and loan accounts; refer other solutions to internal partners.
• Perform general teller functions and maintain a balanced cash drawer.
• Identify client needs and educate on bank products and processes.
• Collaborate with Retail Branch Manager to align daily work with goals.
• Ensure compliance and report suspicious activity as needed.

Skills

Communication skills

People skills

Listening

Education

Bachelor's degree

Job description

Job Description

This person shall be responsible for developing and maintaining client relationships and managing client needs, while proactively recognizing opportunities and offering solutions, all while putting people first.

In addition, this person will be responsible for growing and managing deposit and loan accounts while referring other solutions to internal business line partners, all with the client’s best interests in mind.

Qualifications

• This person should have a bachelor’s degree plus a minimum of two years of related experience or the equivalent.
• This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness.
• This person should be genuinely personable, empathetic to others, collaborative, and a solutions driven problem solver.

Principal Responsibilities

• Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of FBT’s culture and commitment to the communities we serve.
• Enthusiastically develop, maintain and growing new and existing relationships that are profitable to the bank while minimizing risk.
• While not required, a general understanding and aptitude for sales aids in this responsibility.
• Perform general teller functions; including processing deposits, withdrawals, payments and negotiable items.
• Maintain a balanced cash drawer each day.
• Remain risk aware recognizing and swiftly reporting any suspicious transactions.
• Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
• Anticipate needs and advise clients on solutions that personally benefit them.
• Be an expert and educate clients in the bank’s suite of products, services, and processes that meet both client and community needs.
• Proactively seek direction from the Retail Branch Manager that assures daily work aligns with organizational goals.
• In addition, be persistent in building relationships and collaborating with colleagues both inside and outside of the Retail business line to meet client needs.
• Seek and sustain community involvement.
• Follow Loan Policy and Guidelines, when originating, underwriting, and closing consumer and business loans.
• Monitor and maintain both the deposit and credit portfolios for quality and potential risk.
• If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
• Act in accordance with FBT policies and procedures as set forth in the employee handbook.
• Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

Compensation

Grade Hourly Grade 5

First Bank & Trust is an Equal Opportunity, affirming actions to provide our employees with a fair and equitable work environment.

Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email [e-mail].

Read our complete Equal Employment Opportunity Policy Statement.

We invest in our people: Our communities have contributed to the success of our business and our families. In turn, this allows us to contribute to the success of our communities. We have remained an independent community institution over the years and employ almost 700 people. Our employees are like family (they’re also part owners). Not only is working for us rewarding, but you’ll also be a part of a positive culture and company that gives back to the community.

Benefits

• Comprehensive Healthcare Benefits Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance.
• Plus, optional access to additional life, disability, and other forms of insurance.
• 401(k) & ESOP Profit Sharing Employees are owners.
• Receive a match of up to 7% of your contributions to your retirement account.
• Wellness Program The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.
• Education Student loan repayment assistance program.
• Tuition reimbursement.
• A robust internal training program that goes beyond onboarding.
• We want you to continue learning. That's why we offer job shadowing, a mentorship program, and more.
• Volunteer Service Hours Paid time to volunteer.
• Employees get 16 hours to take part in and donate their time to local charities.
• In-house Childcare & Preschool Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees.

Culture

We value our culture and work hard to keep it top of mind at all times. Employees rally around 9 core principles, creating a collaborative and enjoyable work experience for all. During the onboarding process, all new employees attend a culture camp, which is led by the CEO and the Chairman of the Board.

Work for us

Our employees enjoy working together and treat each other (and customers) like family. Check out our career opportunities, and join a company that cares about its people and community.