Universal Banking Associate — Member Services

Mccu; Midland, Northern (TX, KY); Hybrid; USD 25,000 - 29,000; Full time

Job summary

My Community Credit Union in Midland, TX is hiring a Universal Representative to handle transactions, assist with loans, open and maintain accounts, and promote credit union products. You will deliver friendly, accurate service and meet sales goals while maintaining policy compliance.

The role emphasizes helping members with financial solutions, providing excellent service, and representing MCCU professionally in the branch and community.

Qualifications

• Six months to two years of similar or related experience.
• High school diploma or GED.
• Strong interpersonal and communication skills.
• Ability to multi task in a fast paced environment.
• Experience with Microsoft Office Suite and general computer systems.
• Strong attention to detail and organizational skills.
• Ability to identify member needs and recommend appropriate financial solutions.

Responsibilities

• Provide exceptional service across transactions, accounts, and loan products.
• Ensure accuracy and compliance in all financial transactions and documentation.
• Support branch growth through cross selling and meeting referral goals.
• Build strong member relationships by identifying needs and offering solutions.
• Contribute to operational efficiency and team performance.
• Represent the credit union professionally in member and community interactions.

Skills

Interpersonal skills

Communication

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

My Community Credit Union in Midland, TX is hiring a Universal Representative to handle transactions, assist with loans, open and maintain accounts, and promote credit union products. You will deliver friendly, accurate service and meet sales goals while maintaining policy compliance.

The role emphasizes helping members with financial solutions, providing excellent service, and representing MCCU professionally in the branch and community.