Universal Banker: Service & Growth Specialist

FirstBank; Bowling Green (KY); On-site; USD 38,000 - 54,000; Full time

Job summary

FirstBank in Bowling Green is hiring a Universal Banker to deliver service excellence through accurate transaction processing and needs discovery. You will guide customers to appropriate bank products and refer to partners as needed.

The role includes assisting with transactions, supporting teller operations, and building relationships with local businesses and consumers to achieve branch targets while upholding bank policy and risk controls.

Qualifications

• High school diploma or the equivalent required.
• Minimum of one year, with banking experience preferred.
• Notary preferred.

Responsibilities

• Identify customer needs and guidance when recommending bank products; refer as needed.
• Assist customers with transactional needs and inquiries per guidelines.
• Support Teller or Teller Manager and Financial Service Representative duties as needed.
• Build relationships with community and consumer clients to meet targets.
• Deliver consistent, distinctive service to all customers.
• Adhere to laws, regulations, internal controls, procedures and risk policies.
• Regular and reliable attendance.
• Perform other duties as assigned.

Education

High school diploma or equivalent

Job description

FirstBank in Bowling Green is hiring a Universal Banker to deliver service excellence through accurate transaction processing and needs discovery. You will guide customers to appropriate bank products and refer to partners as needed.

The role includes assisting with transactions, supporting teller operations, and building relationships with local businesses and consumers to achieve branch targets while upholding bank policy and risk controls.