Universal Banker: Personal Banking & Accounts Expert

First Peoples Bank; Georgia; On-site; USD 32,000 - 46,000; Full time

Job summary

First Peoples Bank is seeking a Universal Banker in the Senoia Branch to deliver personalized banking solutions and foster long-term customer relationships. This role blends teller and personal banker responsibilities, handling accounts, transactions, and product promotion to meet customer needs and support branch success.

The position requires one year of banking or customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• One year of experience in banking, customer service, or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Commitment to fostering a collaborative team environment with a positive approach
• Effective problem-solving skills and the ability to work well under supervision.
• Excellent verbal and written communication abilities.
• Meticulous attention to detail and reliable organizational skills.
• Ability to multitask and meet strict deadlines in a fast-paced environment.
• Flexibility to work weekends and adjust schedules as needed.
• Consistent and dependable attendance is vital to meeting the needs of this role.

Responsibilities

• Provide a welcoming and professional customer experience, both in-person and over the phone.
• Proactively identify customer needs and recommend appropriate products and services.
• Research and resolve customer inquiries with care and efficiency.
• Open, maintain, and service various account types, including checking, savings, and certificates of deposit.
• Assist with safe deposit box services.
• Process teller transactions accurately and efficiently by handling cash recyclers, branch capture systems, cash counters, and cash advance equipment.
• Assist customers with online and mobile banking services, troubleshooting issues as needed.
• Comply with all Bank policies, procedures, and relevant regulations to include, but are not limited to BSA, CIP, OFAC, and Fair Lending.
• Complete all required training promptly and participate in ongoing development opportunities.
• Perform additional duties as assigned.

Skills

Banking experience

MS Office

Team collaboration

Problem solving

Communication skills

Attention to detail

Multitasking

Weekend availability

Attendance reliability

Tools

MS Office

Job description

First Peoples Bank is seeking a Universal Banker in the Senoia Branch to deliver personalized banking solutions and foster long-term customer relationships. This role blends teller and personal banker responsibilities, handling accounts, transactions, and product promotion to meet customer needs and support branch success.

The position requires one year of banking or customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment.