Universal Banker & Lead Teller — Drive Customer Growth

Bank of Botetourt; Roanoke (VA); On-site; USD 25,000 - 34,000; Full time

Job summary

Bank of Botetourt in Roanoke, VA is seeking a Universal Banker / Head Teller to service customers, process teller transactions, and promote bank products. The role requires 3–5 years of retail banking experience.

You will oversee teller activities, maintain vault and cash balance records, open new accounts, take loan applications, and support branch goals with a focus on service and relationship building.

Qualifications

• Minimum 3–5 years of retail banking experience.
• Superior customer service and promoting bank products and services.
• Opening new accounts and taking consumer loan applications.
• Overseeing teller activities and maintaining vault/teller cash balance records.
• Sales and referrals of bank products/services to customers and prospects.

Responsibilities

• Greet customers and handle deposits with proper endorsements.
• Process loan payments and collect overdue charges when applicable.
• Issue cashier checks, gift cards, and bonds; guide customers on purchases.
• Process bank-by-mail and night depository items; complete forms.
• Close accounts or transfer funds as requested.
• Balance cash drawer and prepare teller sheets; maintain neat workspace.

Skills

Customer service

Sales

Cash handling

Communication

Banking knowledge

Record keeping

Teamwork

Tools

Banking software

Job description

Bank of Botetourt in Roanoke, VA is seeking a Universal Banker / Head Teller to service customers, process teller transactions, and promote bank products. The role requires 3–5 years of retail banking experience.

You will oversee teller activities, maintain vault and cash balance records, open new accounts, take loan applications, and support branch goals with a focus on service and relationship building.