Customer-First Universal Banker & Head Teller

Clay Today; Melrose (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Bank of Botetourt in Melrose Plaza is seeking a Universal Banker / Head Teller to manage teller operations, process transactions, and promote bank products and services to customers. The role requires attention to detail, accuracy in balancing cash, and a strong commitment to service.

Qualified candidates will have 3-5 years of retail banking experience, outstanding customer service, and the ability to drive sales while maintaining compliance and security.

Qualifications

• Minimum 3–5 years of retail banking experience.

Responsibilities

• Greet customers, receive and handle deposits, and ensure proper endorsements.
• Process loans, issue checks and gift cards, and advise on products and services.
• Balance cash drawer, maintain teller records, and prepare teller sheets.
• Sell and refer bank products to customers and participate in sales goals.

Skills

Retail banking experience

Customer service

Cash handling

Sales of bank products

Job description

Bank of Botetourt in Melrose Plaza is seeking a Universal Banker / Head Teller to manage teller operations, process transactions, and promote bank products and services to customers. The role requires attention to detail, accuracy in balancing cash, and a strong commitment to service.

Qualified candidates will have 3-5 years of retail banking experience, outstanding customer service, and the ability to drive sales while maintaining compliance and security.