Customer-Focused Universal Banker I

POTOMAC BANK INC; Leesburg (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Potomac Bank seeks a Universal Banker I in Leesburg, VA to perform teller transactions, promote bank products, and deliver excellent customer service. The role requires accuracy in cash handling, ability to open and maintain customer accounts, and strong communication with customers and colleagues.

The position emphasizes friendly service, product referrals, and adherence to bank policies to ensure a seamless banking experience for clients in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1–2 years customer service experience preferred.
• Outgoing, service-oriented personality.
• Basic to advanced computer skills.
• Excellent communication and customer service abilities.

Responsibilities

• Handle teller transactions and refer bank products and services.
• Deliver friendly customer service and contribute to a positive customer experience.
• Open and maintain consumer checking and savings accounts; process deposits, checks, and loan payments.
• Ensure regulatory compliance and maintain proper cash handling procedures.
• Assist with daily ATM balancing and currency handling.

Skills

Customer service

Communication skills

Arithmetic

Computer skills

Education

High school diploma or GED

1–2 years customer service experience

Job description

Potomac Bank seeks a Universal Banker I in Leesburg, VA to perform teller transactions, promote bank products, and deliver excellent customer service. The role requires accuracy in cash handling, ability to open and maintain customer accounts, and strong communication with customers and colleagues.

The position emphasizes friendly service, product referrals, and adherence to bank policies to ensure a seamless banking experience for clients in a fast-paced environment.