Universal Banker III: Relationship & Loan Specialist

Home Bank; Jennings (LA); On-site; USD 36,000 - 60,000; Full time

Job summary

Home Bank in Jennings, LA seeks a Universal Banker III to perform routine branch operations and build long-term customer relationships. You will handle teller duties, open deposits, enroll customers in services, and assist with loans while maintaining high service standards.

The role requires 2+ years in cash handling and banking, strong communication, and the ability to work Saturdays. A clean credit history and NMLS certification are expected as part of ongoing compliance.

Qualifications

• 2 years of general cash handling, sales & customer service experience.
• 2 years of banking experience strongly encouraged.
• Strong analytical and problem-solving skills.
• Ability to work typical Banking Center hours, including Saturdays.
• Receive and maintain an NMLS certification.

Responsibilities

• Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail transactions.
• Cash handling, including counting, verifying, and packaging coins and currency; daily cash drawer balancing.
• Assist with daily Vault duties and may operate as vault custodian.
• Process daily teller work ensuring debits and credits balance per policies.
• Provide comprehensive, prompt, and efficient customer service in all transactions.
• Engage with customers to build relationships, determine financial needs and make recommendations.
• Contribute to branch goals by achieving referral targets.
• Maintain knowledge of deposit and lending products and enroll customers in services.
• Specialize in processing loan requests from application through booking.
• Communicate clearly and effectively with customers and employees.
• Work independently or as part of a team with little supervision.
• Mentor newly hired/promoted team members in Home Bank values.
• Use good judgment and be discreet with confidential information.
• Keep workstation neat and organized.

Skills

Cash handling

Customer service

Banking operations

Communication

Team mentoring

Education

High School diploma or equivalent

Tools

NMLS certification

Job description

Home Bank in Jennings, LA seeks a Universal Banker III to perform routine branch operations and build long-term customer relationships. You will handle teller duties, open deposits, enroll customers in services, and assist with loans while maintaining high service standards.

The role requires 2+ years in cash handling and banking, strong communication, and the ability to work Saturdays. A clean credit history and NMLS certification are expected as part of ongoing compliance.