Universal Banker III

Home Bank; Jennings (LA); On-site; USD 36,000 - 60,000; Full time

Job summary

Home Bank in Jennings, LA seeks a Universal Banker III to perform routine branch operations and build long-term customer relationships. You will handle teller duties, open deposits, enroll customers in services, and assist with loans while maintaining high service standards.

The role requires 2+ years in cash handling and banking, strong communication, and the ability to work Saturdays. A clean credit history and NMLS certification are expected as part of ongoing compliance.

Qualifications

• 2 years of general cash handling, sales & customer service experience.
• 2 years of banking experience strongly encouraged.
• Strong analytical and problem-solving skills.
• Ability to work typical Banking Center hours, including Saturdays.
• Receive and maintain an NMLS certification.

Responsibilities

• Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail transactions.
• Cash handling, including counting, verifying, and packaging coins and currency; daily cash drawer balancing.
• Assist with daily Vault duties and may operate as vault custodian.
• Process daily teller work ensuring debits and credits balance per policies.
• Provide comprehensive, prompt, and efficient customer service in all transactions.
• Engage with customers to build relationships, determine financial needs and make recommendations.
• Contribute to branch goals by achieving referral targets.
• Maintain knowledge of deposit and lending products and enroll customers in services.
• Specialize in processing loan requests from application through booking.
• Communicate clearly and effectively with customers and employees.
• Work independently or as part of a team with little supervision.
• Mentor newly hired/promoted team members in Home Bank values.
• Use good judgment and be discreet with confidential information.
• Keep workstation neat and organized.

Skills

Cash handling

Customer service

Banking operations

Communication

Team mentoring

Education

High School diploma or equivalent

Tools

NMLS certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker III

Jennings Active - Regular full-time Hourly Jennings, Jennings, LA, US

PURPOSE OF THE JOB

This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker III position responsibilities include teller operations, opening deposit accounts, and lending.

MAIN DUTIES OF THE JOB

• Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank's policies and procedures
• Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
• Assists with daily Vault duties, as needed, and may operate as vault custodian
• Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure
• Engage in conversations with customers to build relationships, determine financial needs and make recommendations
• Contribute to banking center success by achieving assigned branch and line of business referral goals
• Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, processing loans, performing maintenance, and enrolling customers in various services
• Specializes in processing loan request for customers, from application through booking
• Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees
• Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision
• Operate as a mentor for newly hired/promoted team members in support of our Home Bank values
• Use good judgment, remain aware of potential fraud, and be discreet with confidential information
• Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
• Perform other duties as required or assigned by leadership

WHAT YOU WILL NEED TO SUCCEED

• High School diploma or equivalent
• 2 years of general cash handling, sales & customer service experience
• 2 years of previous banking experience strongly encouraged
• Good analytical and problem-solving skills including ability to diagnose, resolve or elevate a critical situation
• Ability to work expected Banking Center hours of operation, including Saturdays (based on Market and location). Travel may be required.
• Strong knowledge of daily branch, vault, and ATM operations
• Receive and maintain a NMLS certification

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT