Banking Center Specialist: Customer Growth & Accounts

Home Bank; New Orleans (LA); On-site; USD 22,000 - 33,000; Full time

Job summary

Home Bank in New Orleans, LA is seeking a Universal Banker II to join our Canal Active branch. The role handles lobby and drive-thru transactions, opens deposits, and supports customers with a range of banking services.

You will build relationships, meet referral goals, and maintain knowledge of deposit and lending products. Strong communication and accuracy are essential; weekend hours may apply.

Qualifications

• High School diploma or equivalent is required.
• 1 year of general cash handling, sales & customer service experience.
• 1 year of previous banking experience strongly encouraged.
• Good analytical and problem-solving skills including ability to diagnose, resolve or escalate issues.
• Ability to work banking center hours, including Saturdays (based on market and location). Travel may be required.
• Strong knowledge of daily branch, vault, and ATM operations.

Responsibilities

• Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions.
• Cash handling, including counting, verifying, and packaging coins and currency, daily balance of cash drawer, assisting with ATM balancing and replenishment.
• Assists with daily vault duties and may operate as vault custodian.
• Process daily teller work ensuring debits and credits balance per policies.
• Provide comprehensive, prompt, and efficient customer service in all transactions.
• Engage with customers to build relationships and determine financial needs.

Skills

Cash handling

Customer service

Sales

Communication

Teamwork

Analytical thinking

Education

High School diploma or equivalent

Job description

Home Bank in New Orleans, LA is seeking a Universal Banker II to join our Canal Active branch. The role handles lobby and drive-thru transactions, opens deposits, and supports customers with a range of banking services.

You will build relationships, meet referral goals, and maintain knowledge of deposit and lending products. Strong communication and accuracy are essential; weekend hours may apply.