Universal Banker II: Growth, Loans & Solutions

United Community; Ponte Vedra Beach (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

United Community in Ponte Vedra Beach, FL is seeking a Universal Banker II to deliver exceptional experiences to customers and prospects. You will handle everyday transactions, advise on financial wellness, and engage in needs-based conversations to identify suitable solutions.

The role requires 1+ years of banking and cash handling, lending experience, and an active NMLS license. You will cross-sell banking products, assist with loans, and uphold banking regulations and internal policies.

Qualifications

• 1+ years of banking and cash handling.
• 1+ years of lending experience.
• NMLS License required.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Ability to uncover and provide solutions to meet customer needs.

Responsibilities

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting.
• Process deposits, withdrawals, and other routine transactions with accuracy.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs, while considering their unique perspectives and priorities.
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank.
• Educate customers on options for managing transactions using technology and all other tools and resources available.
• Apply product and service knowledge to effectively solve customer problems.
• Ensure adherence to banking regulations and internal policies.

Skills

Banking experience

Lending experience

NMLS license

Analytical skills

Communication skills

Customer needs analysis

Job description

United Community in Ponte Vedra Beach, FL is seeking a Universal Banker II to deliver exceptional experiences to customers and prospects. You will handle everyday transactions, advise on financial wellness, and engage in needs-based conversations to identify suitable solutions.

The role requires 1+ years of banking and cash handling, lending experience, and an active NMLS license. You will cross-sell banking products, assist with loans, and uphold banking regulations and internal policies.