Senior Universal Banker II — Client Growth & Service

Uinta Bank; Evanston (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive hourly pay

Performance-based bonus opportunities

Health, dental, and vision insurance

PTO

401(k) with employer match

Career advancement opportunities

Job summary

Tanager Bank is seeking a Universal Banker II for our Evanston branch. This in-person, full-time role focuses on opening and servicing consumer and business deposit accounts, handling complex transactions, and delivering outstanding customer service.

The position supports growth in branch deposits and client retention, acts as a mentor to less experienced staff, and requires knowledge of banking products and services. Local community focus applies.

Qualifications

• Two+ years of banking/financial services experience.
• Associate or bachelor's degree, or banking coursework preferred.
• Proficiency with core banking systems and Microsoft Office.

Responsibilities

• Open and service consumer and business deposit accounts, including entity accounts and trusts.
• Process complex transactions and requests, including wires, stop payments, and disputes.
• Support clients with digital banking, debit card, and account maintenance escalations.
• Serve as an escalation point for client service matters within authority.
• Identify and refer opportunities for lending, mortgage, and treasury management.
• Contribute to branch deposit growth, client retention, and household expansion goals.
• Complete business account onboarding, including entity and beneficial ownership documentation.
• Maintain knowledge of the Bank's full product and service set.

Skills

Client service

Relationship management

Judgment

Coaching

Consultative selling

Education

High school diploma or equivalent

Associate or Bachelor's degree / banking coursework

Tools

Core banking systems

Digital banking platforms

Microsoft Office

Deposit documentation

Job description

Tanager Bank is seeking a Universal Banker II for our Evanston branch. This in-person, full-time role focuses on opening and servicing consumer and business deposit accounts, handling complex transactions, and delivering outstanding customer service.

The position supports growth in branch deposits and client retention, acts as a mentor to less experienced staff, and requires knowledge of banking products and services. Local community focus applies.