Universal Banker I - Frontline Advisor + $500 Sign-On

Nicolet National Bank; Town of Egg Harbor (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus $500

Medical, Dental, Vision, LifeInsurance

401(k) with company match

PTO & 11 1/2 Paid Holidays

Job summary

Nicolet National Bank in Wisconsin is seeking a Universal Banker I to serve as a trusted frontline adviser, delivering teller services, driving new customers, and expanding existing relationships across our branches with a focus on exceptional service.

You will educate customers on digital tools, identify financial needs, refer to Personal Bankers and lending specialists, and contribute to branch sales goals while upholding banking compliance and security.

Qualifications

• High school diploma or equivalent required.
• 1+ years of cashhandling and customerservice experience required.
• Prior banking or retail financialservices experience preferred.
• Strong customerservice, communication, and interpersonal skills.
• Ability to identify customer needs and confidently make referrals.

Responsibilities

• Provide welcoming and professional teller service across inperson, phone, and digital channels.
• Engage customers in needsbased conversations to understand goals and introduce solutions.
• Educate customers on digital tools such as mobile banking and estatements.
• Refer opportunities to Personal Bankers or lending specialists for new accounts and loans.
• Maintain compliance with BSA/AML, KYC, Reg CC, Reg E and other regulations.

Skills

Cash handling

Customer service

Communication

Digital tools knowledge

Refer business opportunities

Education

High school diploma or equivalent

Tools

Banking systems

Microsoft Office

Job description

Nicolet National Bank in Wisconsin is seeking a Universal Banker I to serve as a trusted frontline adviser, delivering teller services, driving new customers, and expanding existing relationships across our branches with a focus on exceptional service.

You will educate customers on digital tools, identify financial needs, refer to Personal Bankers and lending specialists, and contribute to branch sales goals while upholding banking compliance and security.