Universal Banker I: Customer Solutions

United Community; Spruce Pine (AL); On-site; USD 25,000 - 28,000; Full time

Job summary

United Community is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify tailored solutions for each customer.

You’ll combine service and sales expertise to strengthen relationships and educate customers on banking tools and technology. You will process deposits and withdrawals, ensure compliance with regulations, and look for cross-sell

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations through interactions and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance customer relationships and cultivate new ones.
• Assist customers with loan products and ensure packages are complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services.

Skills

Analytical skills

Attention to detail

Interpersonal communication

Job description

United Community is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify tailored solutions for each customer.

You’ll combine service and sales expertise to strengthen relationships and educate customers on banking tools and technology. You will process deposits and withdrawals, ensure compliance with regulations, and look for cross-sell