Universal Banker I: Elevate Customer Banking

United Community; Cumming (GA); On-site; USD 25,000 - 29,000; Full time

Job summary

United Community is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will handle everyday transactions, engage in needs-based conversations to identify tailored solutions, and educate customers on banking tools and technology.

This full-time, on-site role focuses on strengthening relationships, facilitating loan transactions, and guiding customers through available banking services in a compliant and confidential manner.

Qualifications

• 1+ year of banking, cash handling or retail experience.
• Analytical, accurate, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by addressing customers’ needs.
• Assist customers financially by delivering loan products, ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.
• Educate customers on options for managing transactions using technology and all other tools and resources available.
• Apply product and service knowledge to effectively solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Skills

Banking experience

Analytical skills

Communication skills

Job description

United Community is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will handle everyday transactions, engage in needs-based conversations to identify tailored solutions, and educate customers on banking tools and technology.

This full-time, on-site role focuses on strengthening relationships, facilitating loan transactions, and guiding customers through available banking services in a compliant and confidential manner.