Universal Banker I: Customer Growth & Banking Tech

United Community Banks Inc.

Canton (GA)

Hybrid

USD 25,000 - 30,000

Full time

5 days ago

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Job summary

United Community in Canton, GA seeks a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer.

Responsibilities include proactive sales through service interactions, maintaining knowledge of retail banking products, guiding customers to digital tools, processing deposits and withdrawals, and ensuring regulatory compliance.

Qualifications

1+ years of banking or retail experience.
Strong communication and interpersonal skills.
Ability to handle cash and daily transactions accurately.

Responsibilities

Drive proactive needs-based sales conversations through service interactions, teller events, and appointment setting.
Maintain a comprehensive understanding of retail banking products and services.
Identify opportunities to deepen customer relationships and cross-sell banking products.
Assist customers with loan products and ensure packages are complete to minimize exceptions.
Educate customers on digital tools and self-service options.
Process deposits, withdrawals, and routine transactions with accuracy and confidentiality.
Ensure adherence to banking regulations and internal policies.