Universal Banker I: Customer-Centric Banking & Sales

Bristol County Savings Bank; Cumberland (RI); Hybrid; USD 46,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Critical Illness Insurance

Disability and Life Insurance

Employee Assistance Program

Flexible Spending Account

Dependent Care Account

Health Savings Account

Job summary

Bristol County Savings Bank is seeking a Universal Banker I to join the Cumberland, RI team. The role focuses on delivering excellent customer service, handling transactions, and building lasting banking relationships with customers and prospects.

The Universal Banker I will promote bank products, support branch operations, and assist with training and community activities, while adhering to policies and risk controls.

Qualifications

• Requires strong interpersonal skills and vibrant, outgoing personality, leading to strong client service and sales skills.
• Requires knowledge of financial institution operations and procedures.
• Requires ability to apply strong analytical skills in reviewing data from business partners.
• Requires the ability to work independently and collaboratively with internal partners.

Responsibilities

• 1. Provide high level of service and responsiveness to customers and the community.
• 2. Meet or exceed financial objectives and deepen customer relationships through referrals and cross-selling.
• 3. May manage Personal Banker Portfolio.
• 4. Demonstrate automated transaction channels and process deposits/payments as needed.
• 5. Handle servicing of accounts and refer cross-sell opportunities to specialists.

Skills

Interpersonal skills

Sales skills

Communication skills

Analytical skills

Independent work

Team collaboration

Job description

Bristol County Savings Bank is seeking a Universal Banker I to join the Cumberland, RI team. The role focuses on delivering excellent customer service, handling transactions, and building lasting banking relationships with customers and prospects.

The Universal Banker I will promote bank products, support branch operations, and assist with training and community activities, while adhering to policies and risk controls.