Customer-Facing Universal Banker I – Full-Time

Bristol County Savings Bank; Dartmouth (MA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Critical Illness Insurance

Disability insurance including LIFE, L

Employee Assistance Program

Flexible Spending Account

Dependent Care Account

Health Savings Account

Job summary

Bristol County Savings Bank is seeking a Universal Banker I in Dartmouth, MA. The role focuses on delivering excellent customer service, handling transactions, and promoting bank products to deepen customer relationships.

The Universal Banker II path may be pursued and the position requires strong interpersonal skills, knowledge of bank operations, and a commitment to community service. This is a full-time on-site role in the Branch Administration department.

Qualifications

• Spanish speaking preferred.
• Requires strong interpersonal skills and vibrant, outgoing personality.
• Requires knowledge of financial institution operations and procedures.
• Requires ability to apply analytical skills to data from business partners.

Responsibilities

• Provide highest level of service and responsiveness to customers and the community.
• Meet or exceed financial objectives by following the sales process and building relationships.
• May manage a Personal Banker Portfolio.
• Demonstrate automated banking delivery channels and process transactions when needed.
• Resolve customer issues with strong service standards and cross-sell opportunities.
• Ensure compliance with policies and procedures and access necessary operational guidance.

Skills

Spanish Speaking

Job description

Bristol County Savings Bank is seeking a Universal Banker I in Dartmouth, MA. The role focuses on delivering excellent customer service, handling transactions, and promoting bank products to deepen customer relationships.

The Universal Banker II path may be pursued and the position requires strong interpersonal skills, knowledge of bank operations, and a commitment to community service. This is a full-time on-site role in the Branch Administration department.