Universal Banker I: Build Relationships & Drive Solutions

UNITED COMMUNITY BANK; Springfield (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

United Community Bank in Springfield, Tennessee is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to tailor solutions for each customer.

The role blends service and sales to strengthen relationships and guide customers through banking tools and technology. You will deliver loan products where appropriate, refer cross-sell opportunities, and educate

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Strong analytical, accuracy, and problem-solving skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Drive proactive needs-based sales conversations through various interactions.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to expand customer relationships and cross-sell.
• Assist customers with deposits, withdrawals, and routine transactions with accuracy.
• Educate customers on banking tools and technology.
• Ensure compliance with banking regulations and internal policies.

Skills

Cash handling

Customer service

Sales skills

Analytical thinking

Communication

Job description

United Community Bank in Springfield, Tennessee is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to tailor solutions for each customer.

The role blends service and sales to strengthen relationships and guide customers through banking tools and technology. You will deliver loan products where appropriate, refer cross-sell opportunities, and educate