Universal Banker (FT & PT)

Mississippi Department of Employment Security; Tupelo (MS); On-site; USD 32,000 - 45,000; Full time

Job summary

Mississippi Department of Employment Security is seeking a Universal Banker in Tupelo to serve customers across banking services, open new deposit accounts, and handle routine transactions with accuracy.

The role requires independent, courteous service, adherence to policies, and the ability to identify needs-based referrals for loans and other services. Prior frontline banking experience is preferred. Equal Opportunity Employer.

Qualifications

• High school diploma or equivalent with at least 1 year frontline banking experience.
• Or equivalent work experience in sales, customer service, or financial services.

Responsibilities

• Assist customers in opening new deposit accounts (personal and business) and handle related maintenance.
• Accept and process deposits, verify amounts, endorsements, and negotiability; process withdrawals.
• Recognize sales opportunities and refer customers for loans, Merchant Card, and Cash Management Services.
• Handle stop payments, address changes, research requests, check ordering, and wire transfers.
• Cashes checks, processes payments on loans, and sells monetary instruments.

Skills

Customer service

Sales referral

Cash handling

Education

High school diploma or equivalent

Job description

Position: Universal Banker

General Summary

This position serves customers in multiple areas of the bank. Required to function independently, professionally, and with courtesy. Expected to follow all established policies and procedures to minimize the banks' exposure to risk. Must be highly flexible to adapt to various work duties needed daily and must be dependable.

Assists customers in opening new deposit accounts including but not limited to Personal and Business---checking and savings accounts, certificates of deposit, IRAs, and debit cards. Recognizes needs-based sales opportunities and makes referrals for loans, Merchant Card and Cash Management Services. Accepts all types of account maintenance including but not limited to; stop payments, address changes, research requests, ordering checks and wire transfers.

Receives checks and cash for deposit to checking and savings accounts, verifies deposit amounts, examines checks for endorsement and negotiability. Examines cash for validity, and processes transactions. Cashes checks and processes withdrawals from checking and savings accounts upon verification of signatures and account records. Receives payments on loans and prepares appropriate entries. Sells monetary instruments.

Experience/Education

• ***High school diploma or equivalent with a minimum of 1-year frontline banking experience***

or equivalent work experience in areas of sales, customer service, or financial services.

FCB is an Equal Opportunity Employer.