Universal Banker I

Fleetwood Bank Corporation; Fleetwood (Berks County); On-site; USD 35,000 - 45,000; Full time

Job summary

A local banking institution is seeking a Universal Banker I to support branch operations and enhance customer experiences. Responsibilities include operational procedures, account openings, and fostering customer relationships. Ideal candidates will have retail experience, excellent communication skills, and attention to detail. This position offers a full-time, hourly contract focusing on community involvement.

Qualifications

• At least 1 year in a retail or customer service position.
• One year of prior retail banking experience preferred.
• Excellent verbal, written, & presentation skills.

Responsibilities

• Perform all branch operational procedures.
• Open new accounts, both personal and business.
• Foster a customer centric culture within the branch.
• Identify sales opportunities and deepen existing relationships.

Skills

Customer service

Sales skills

Detail oriented

Communication skills

Education

HS diploma or equivalent

Bachelor's degree preferred

Job description

Job title: Universal Banker I

Location: Assigned Fleetwood Bank Branch

Status: Full Time, Hourly

Reports To: Multi-Site Branch Leader

Position Summary

The Universal Banker I is responsible for performing a variety of operational banking duties to support the assigned branch office in meeting service and sales goal while embracing our vision to deliver the highest quality service to our customers.

Responsibilities

• Perform all branch operational procedures to include, but not limited to, check cashing, deposit taking, debit card issuance, branch opening and closing, audit requirements, compliance requirements, coin machine, vault and ATM management.
• Open new accounts, both personal and business.
• Foster a customer centric culture within the branch and provide customers with a memorable experience.
• Identify sales opportunities and deepen existing relationships with customers.
• In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services.
• Understand and abide by all control procedures and compliance policies related to day-to-day duties.
• Active involvement in the community as well as community/bank events.

Qualifications

• HS diploma or equivalent, Bachelor's degree preferred
• At least 1 year in a retail or customer service position.
• One year of prior retail banking experience preferred
• Excellent verbal, written, & presentation skills
• Thorough attention to detail