Universal Banker: Drive Customer Growth & Solutions

Atlantic Union Bank; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

Atlantic Union Bank in Raleigh is seeking a Universal Banker who will be the first point of contact for customers, delivering personalized banking solutions and outstanding service. You will help customers with deposits, loans, and digital tools, and promote convenient self-service options.

You will build lasting relationships, meet branch goals, and collaborate with teams to connect customers with the right financial services while expanding your banking knowledge and career opportunities.

Qualifications

• 2+ years of branch banking or customer service experience.
• Familiar with deposits, loans, and digital banking.
• Ability to explain banking products clearly.

Responsibilities

• Serve as the primary point of contact for customers and tailor banking solutions.
• Deliver excellent service and resolve questions and complex needs.
• Educate customers on products, services, and digital capabilities.
• Create a welcoming branch experience and support growth.
• Proactively build relationships to identify needs and generate referrals.
• Open new accounts and perform teller transactions with accuracy.

Skills

Customer service

Sales

Relationship building

Banking products

Education

Vocational/technical training

Tools

Digital banking tools

Job description

Atlantic Union Bank in Raleigh is seeking a Universal Banker who will be the first point of contact for customers, delivering personalized banking solutions and outstanding service. You will help customers with deposits, loans, and digital tools, and promote convenient self-service options.

You will build lasting relationships, meet branch goals, and collaborate with teams to connect customers with the right financial services while expanding your banking knowledge and career opportunities.