Universal Banker: Customer Service & Teller

MountainOne Insurance Agency, Inc.; Pittsfield, Northern (MA, KY); Hybrid; USD 57,308,000 - 67,337,000; Full time

Job summary

MountainOne Insurance Agency, Inc. is seeking a Universal Banker Representative in Pittsfield, MA. The role focuses on delivering exceptional customer service, handling teller transactions, and supporting branch operations.

You will assist with accounts, process transactions accurately, and participate in sales referrals to promote banking products. The position requires ability to travel occasionally to North Adams and Williamstown locations and offers an hourly wage of $20.00–$23.50, with

Qualifications

• Basic financial calculations and math literacy required.
• Teller transaction handling experience preferred.
• Familiarity with banking systems and MS Office tools.

Responsibilities

• Provide customer service and handle daily transactions.
• Assist in account opening and maintenance.
• Promote bank products and cross-sell when appropriate.
• Adhere to policies and maintain accuracy in records.

Skills

Math literacy

Teller transactions

Microsoft Office

Sales referrals

Education

High School diploma

Associate’s degree preferred

Tools

DecisionPro

DepositPro

Job description

MountainOne Insurance Agency, Inc. is seeking a Universal Banker Representative in Pittsfield, MA. The role focuses on delivering exceptional customer service, handling teller transactions, and supporting branch operations.

You will assist with accounts, process transactions accurately, and participate in sales referrals to promote banking products. The position requires ability to travel occasionally to North Adams and Williamstown locations and offers an hourly wage of $20.00–$23.50, with