Multi-Branch Universal Banker — Customer Banking

Winchester Cooperative Bank; Winchester (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Winchester Co-operative Bank is seeking a Universal Banker for full-time work in Winchester, MA. The role focuses on accurate processing of customer financial transactions and providing information on banking products and services to new and existing customers.

You will maintain knowledge of deposits and loan products, service customers in person or remotely, and support branch operations while traveling occasionally to the Woburn Branch. A high school diploma and teller experience are preferred.

Qualifications

• High School Diploma or equivalent required.
• Minimum two years of customer service/teller experience preferred.
• Excellent communication, interpersonal, customer service, and organizational skills.
• Familiarity with PC and tablet technologies.
• Able to perform basic math functions.
• Accuracy and attention to detail.
• Ability to interact across diverse cultures.
• Positive attitude and teamwork.

Responsibilities

• Represent the bank in a professional and courteous manner to customers and the public.
• Provide exceptional service to customers in person, electronically, by mail, or by phone while adhering to bank standards.
• Open new business and personal accounts and assist with safe deposit access.
• Be knowledgeable about deposit and consumer loan products and related services.
• Process full array of deposit and loan transactions accurately and efficiently.
• Complete end-of-day cash drawer balancing and maintain cash levels within limits.
• Follow Bank Secrecy Act requirements and security policies.
• Attend training and complete online assignments for regulatory compliance.
• Assist with preparing daily, weekly and monthly retail reports.

Skills

Customer service

Teller experience

Communication

Organizational skills

Interpersonal skills

Education

High School Diploma or equivalent

Tools

PC

Tablet

Job description

Winchester Co-operative Bank is seeking a Universal Banker for full-time work in Winchester, MA. The role focuses on accurate processing of customer financial transactions and providing information on banking products and services to new and existing customers.

You will maintain knowledge of deposits and loan products, service customers in person or remotely, and support branch operations while traveling occasionally to the Woburn Branch. A high school diploma and teller experience are preferred.