Universal Banker: Customer Service & Branch Growth

The Merrimack; Bow (NH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Tuition reimbursement

Professional development opportunities

Job summary

The Merrimack is hiring a Customer Service Banker (Universal Banker) at our Bow, NH branch. This full-time role focuses on delivering a welcoming banking experience, building relationships, and guiding customers to the products that fit their needs.

You’ll handle everyday transactions, promote services, and work across teller and service duties as required. A high school diploma, at least one year of customer service experience, and reliability on Saturdays are needed.

Qualifications

• High school diploma or GED required.
• Minimum one year in customer service or cash handling.
• Experience using software applications for customer service.
• Must be able to work rotating Saturdays.

Responsibilities

• Promote banking products and services to customers.
• Switch between teller and customer service duties as needed.
• Process deposits, withdrawals, and account maintenance.
• Seek new business opportunities through needs-based inquiries.
• Respond to questions and resolve issues promptly.

Skills

Customer service

Cash handling

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Tools

Banking software

Job description

The Merrimack is hiring a Customer Service Banker (Universal Banker) at our Bow, NH branch. This full-time role focuses on delivering a welcoming banking experience, building relationships, and guiding customers to the products that fit their needs.

You’ll handle everyday transactions, promote services, and work across teller and service duties as required. A high school diploma, at least one year of customer service experience, and reliability on Saturdays are needed.