Universal Banker: Customer-Centric Banking Pro with PTO

Millennium Bank; Ocala (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Company paid Short-Term and Long-Term/

Disability Insurance

401k Plan with employer matching

Employee Assistance Plan

Generous PTO policy

Up to 11 paid Holidays

Job summary

Millennium Bank in Florida is seeking a Universal Banker to deliver superb customer service while accurately handling a variety of retail banking tasks. The role is based in Ocala, FL and involves cash handling, deposits, withdrawals, and debit card maintenance.

You will support customers’ financial needs with integrity and efficiency, while complying with bank policies and regulatory requirements. The position offers opportunities for cross-selling, training, and professional development within

Qualifications

• Ability to prioritize and make on-the-spot decisions regarding customer transactions.
• Provide professional responsive customer service.
• Excellent attention to detail, time management and organizational skills.
• Must have excellent verbal and written communication skills for effective communications in working with officers, co-workers, the public, and vendors.
• 2+ years of cash handling and customer service preferred.

Responsibilities

• Provides service to all new and existing accounts according to bank policies and procedures, including cashing checks, processing deposits and withdrawals, transferring money between accounts, and handling various loan payments and cash-related tasks.
• Answers basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Balances cash drawer at end of shift and reports discrepancies to the supervisor.
• Buys, sells, and assists with currency from the vault, ensuring cash drawer limits are not exceeded.
• Complies with policies, procedures, security requirements and government regulations and obtains necessary approvals and authorizations.
• Demonstrates awareness and dedication to servicing customers and building customer franchise by contributing to sales referrals and cross selling programs.
• Participates in cross-training and sales, service and product training meetings as requested.
• Proficient in the account opening process for all deposit accounts.

Job description

Millennium Bank in Florida is seeking a Universal Banker to deliver superb customer service while accurately handling a variety of retail banking tasks. The role is based in Ocala, FL and involves cash handling, deposits, withdrawals, and debit card maintenance.

You will support customers’ financial needs with integrity and efficiency, while complying with bank policies and regulatory requirements. The position offers opportunities for cross-selling, training, and professional development within