Universal Banker: Customer Care, Sales & Transactions

Loyal Trust Bank; Johns Creek (GA); On-site; USD 38,000 - 62,000; Full time

Job summary

Loyal Trust Bank is seeking a dynamic Universal Banker to join our team. The role blends teller, service, and sales duties to deliver a seamless banking experience for clients in Johns Creek, GA.

You will greet customers, handle transactions, promote products, and assist with account needs while maintaining compliance and high service standards. Weekend/evening availability is preferred.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Minimum 1–2 years in banking, retail, or customer service; teller or sales experience is a plus.

Responsibilities

• Greet customers, assess needs, and provide tailored solutions to ensure a positive banking experience.
• Process a variety of transactions (deposits, withdrawals, loan payments, check cashing) in line with bank policies.
• Cross-sell banking products and services to meet sales goals.
• Assist customers with account openings, closings, and maintenance with regulatory compliance.
• Address inquiries promptly and escalate complex issues when needed.
• Perform daily cash handling with balancing and security procedures.
• Build and maintain relationships with clients to foster loyalty and trust.

Skills

Interpersonal skills

Communication skills

Sales skills

Attention to detail

Multitasking

Korean/Chinese language

Education

High school diploma or equivalent

Associate or Bachelor's degree in finance/business or related field

Tools

Banking software

Basic computer applications

Job description

Loyal Trust Bank is seeking a dynamic Universal Banker to join our team. The role blends teller, service, and sales duties to deliver a seamless banking experience for clients in Johns Creek, GA.

You will greet customers, handle transactions, promote products, and assist with account needs while maintaining compliance and high service standards. Weekend/evening availability is preferred.