Universal Banker: Client Services & Relationship Builder

Atlantic Union Bank; McLean (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Atlantic Union Bank in McLean, VA is seeking a dedicated Universal Banker/Client Service Representative to deliver high-quality client experiences at the branch. You will handle routine transactions, open new accounts, and support sales and service initiatives to strengthen customer relationships.

The role requires 2+ years of relevant experience, potential vocational training, and the ability to stand for long periods while lifting up to 30 lbs.

Qualifications

• 2+ years relevant experience
• May require vocational or technical training
• Must be able to stand for extended periods of time and lift objects up to 30lbs

Responsibilities

• Responds to customers' needs by processing routine banking transactions at teller window or on the platform
• Engages in a broad range of sales and service activities to provide superior customer service
• Opening new accounts and handling teller transactions
• Marketing and cross-selling bank products and services
• Resolving complex customer service issues
• Builds rapport to engage prospects in a banking relationship
• References customers to other banking services and personnel as appropriate

Skills

Customer service

Cross-selling

Sales

Education

Vocational or technical training

Job description

Atlantic Union Bank in McLean, VA is seeking a dedicated Universal Banker/Client Service Representative to deliver high-quality client experiences at the branch. You will handle routine transactions, open new accounts, and support sales and service initiatives to strengthen customer relationships.

The role requires 2+ years of relevant experience, potential vocational training, and the ability to stand for long periods while lifting up to 30 lbs.