Universal Banker: Branch Expert & Customer Growth

Atlantic Union Bank; Glen Allen (VA); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Atlantic Union Bank is seeking a Universal Banker to support branch operations, handle routine transactions, and provide exceptional customer service. The role includes opening accounts, handling teller duties, and promoting bank products through cross-selling while maintaining strong relationships with clients.

The position requires the ability to work with minimal supervision, stand for extended periods, and adapt to branch coverage needs, with opportunities for career growth within the bank.

Qualifications

• Typically requires 5+ years relevant experience.
• May require vocational or technical training.
• Must be able to stand for extended periods of time & lift objects up to 30lbs

Responsabilités

• Responds to customers' needs by processing routine banking transactions at teller window or on the platform under minimal supervision, and provides flexibility of coverage for the branch.
• Engages in broad range of sales and service activities to provide superior level of customer service.
• Opening new accounts
• Handling teller transactions
• Marketing and cross-selling bank products and services
• Resolving complex customer service issues
• Utilizes banking knowledge to identify additional sales and service opportunities
• Builds rapport to engage prospects in a banking relationship and enhance existing customer relationships
• Refers customer to other banking services and other bank personnel as appropriate
• Other duties as assigned

Connaissances

Customer service

Sales

Formation

Vocational or technical training

Description du poste

Atlantic Union Bank is seeking a Universal Banker to support branch operations, handle routine transactions, and provide exceptional customer service. The role includes opening accounts, handling teller duties, and promoting bank products through cross-selling while maintaining strong relationships with clients.

The position requires the ability to work with minimal supervision, stand for extended periods, and adapt to branch coverage needs, with opportunities for career growth within the bank.