Universal Banker

United Bank; Pennsylvania; On-site; USD 42,000 - 63,000; Full time

Job summary

United Bank in Pennsylvania seeks an experienced customer service professional to join our branch network. You will handle customer contacts, manage accounts, and support sales and service goals while adhering to bank policies.

Requirements include a high school diploma, 3 years in customer service or 2 years in banking, ability to travel up to 15%, and proficiency in Microsoft Office; Spanish language skills are a plus. This full-time role offers career growth and on-the-job training.

Qualifications

• High school diploma or equivalent required; a bachelor’s degree is a plus.
• Minimum three years of customer contact and service experience or two years in banking, preferably in a branch.
• Experience handling and being accountable for money is required.
• Must complete the bank’s in-house training program.
• Sales-oriented and relationship-building demeanor essential.
• Excellent verbal and written communication skills in Spanish or another language a plus.
• Ability to perform basic math calculations.
• Proficient in Microsoft Office (Word, Excel).
• Ability to travel within branch region up to 15%.

Responsibilities

• Interact confidently with clients and provide service in a banking environment.
• Assist with relationship development and business development opportunities.
• Maintain organization and time management.

Skills

Relationship management

Business development

Communication

Sales-oriented

Teamwork

Self-directed learning

Customer service

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Microsoft Office

Core banking system

Job description

Current employees should explore opportunities and apply through the internal job portal.

Qualifications

• High school diploma or equivalent required, Bachelor’s degree a plus
• Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
• Prior experience in handling and being accountable for money is required
• Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
• Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
• Excellent verbal and written communications skills in Spanish or additional language a plus.
• Ability to perform basic math calculations is required
• Demonstrates ability to interact confidently with clients is essential
• Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Products (Word, Excel) required
• Understanding and working knowledge of appropriate core banking system is beneficial
• Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
• Demonstrated professionalism is required
• Ability to travel within branch region of up to 15%
  

KEY COMPETENCIES:

• Relationship and account management
• Business Development
• Accountability
• Organization and Time Management

Essential Functions:

• Sitting and standing for extended periods of time.
• Ability to reach over teller counter or desk area to receive customer transaction documents
• Ability to lift and carry up to 20 lbs
• Abilityto efficiently operate a computer keyboard, mouse, power tools, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via automobile or public transportation

Company Profile

Additional information regarding United's Mission, Values and Culture can be found here.

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.