Sales Associate

United Bank; Martinsburg (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

United Bank in Martinsburg, WV is seeking a Sales Associate to support customer service and drive banking product sales. The role emphasizes accurate money handling, strong communication, and a friendly, professional demeanor.

You'll participate in the internal training program, use Word and Excel, and collaborate with staff to meet client needs. Bilingual skills (Spanish) are a plus. Flexible scheduling is required.

Qualifications

• High school diploma or equivalent.
• In-house Sales Associate Training completion.
• Customer service experience preferred.
• Sales-oriented professional demeanor.
• Excellent communication; Spanish or another language a plus.
• Money handling experience preferred.
• Proficiency in Word and Excel required.
• Understanding core banking system is a plus.
• Detail oriented; confidentiality essential.
• Flexibility on work schedule as needed.

Responsibilities

• Sitting and standing for extended periods.
• Operate computer keyboard, mouse and other components.
• Receive customer transaction documents over the counter.
• Lift and carry up to twenty pounds.
• Converse and exchange information with all staff levels.
• Observe, perceive, identify and translate data.

Skills

High school diploma

Sales training

Customer service

Sales attitude

Bilingual Spanish

Money handling

MS Office

Core banking knowledge

Attention to detail

Confidentiality

Flexible scheduling

Tools

Microsoft Word

Microsoft Excel

Job description

Current employees should explore opportunities and apply through the internal job portal.

Qualifications

SKILLS/QUALIFICATIONS:

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

Essential Functions:

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Company Profile

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.